Delivery Information

Order value: UK Shipping charges: Europe Shipping charges:  Rest of World Shipping charges:  
 up to £5.00
 £5.00  £7.50
£5.01- £9.50 £3.00  £5.00  £7.50
£9.51-£25.00 £4.50  £7.50  £10.00
£25.01-£45.00 £6.50  £10.00  £15.00
£45.01-£90.00 £8.50  £15.00  £20.00
£90.01-£135.00 £12.00  £20.00  £30.00
Over £135.01 £14.00  £30.00  £40.00

All UK orders are generally delivered in 10 working days or less, however please allow up to 28 days for deliveries. For international orders please allow up to 28 days for delivery.

Overseas orders
Unfortunately, we cannot accept orders over £100 outside Europe due to variations in postal charges. Please ring our offices on (0044) 113 201-5555 to place your order and to get further information on postal charges and delivery times.

Our Returns Policy

We offer an immediate ‘no-quibble’ refund on all products, except CD-ROMs, if you contact us within 14 days of receiving your order. Please note CD-ROMs can only be returned if faulty or the seal is unbroken.

You may cancel within 10 days of placing your order by contacting our Customer Care Team and we will automatically refund your money in full, or send a replacement at your request.

Postage Costs for Returns
If goods are faulty when they arrive or they have been despatched in error, Coachwise Ltd will refund your postage. However, if you simply do not want the goods, then you will pay the postage costs associated with returning the goods.